Crinkill Merchants

Overview

Sector: Hardware & Builders Merchants

Location: Ireland

We rely heavily on the labelling of every product and carry out regular cycle counts on a daily basis to manage our stock levels across two sites. A key feature within Trader is the ability to use wireless scanners for this purpose, allowing products to be quickly scanned, centrally managing stock levels in both sites.

John Hassett

Crinkill Merchants

Crinkill Merchants are General Hardware and Builders Merchants. John Hassett took the decision to upgrade to Trader + following close work with the Integrity team. Here John summarises some of the benefits he's seen. 

Background

Crinkill Merchants are General Hardware and Builders Merchants operating in Offaly in Ireland, supported by Trader from Integrity Software. John Hassett has worked closely with the Trader team over the past two years to help drive forward development of the Trader + system and implement across the business.

“I would encourage all current Trader users to explore the benefits of adopting the upgrade benefits of Trader +. The enhanced functionality available now and planned for the future will no doubt bring about cost and time savings to their business.”

Product scanning

Crinkill Merchants rely heavily on the labelling of every product and carry out regular cycle counts on a daily basis to manage their stock levels across two sites. A key feature within Trader + is the ability to use wireless scanners for this purpose, allowing products to be quickly scanned and centrally managing stock levels in both sites.

“The labelling system and wireless handheld scanning functionality within Trader + is a huge improvement and is working well for us, supporting our cycle counting processes.”

Improved user experience

It is important that any changes made to business systems and processes also have a positive impact on the day to day users of the system.

“Other users of the system have also noticed an improvement, particularly when reconciling tills and invoice matching.

On the Point of Sale side we feel getting information on cashier sales and searching for documents have improved which saves a considerable amount of time during day to day activities.”

Streamlined support

“We have and continue to work very closely with Paddy Hand and the team during our implementation process and feel that any problems we do now come across are far easier to pinpoint and resolve in Trader + which is encouraging as little disruption is caused for the business.”