Support services

Unrivalled customer service & support

Integrity Software - Trader customer supportWe understand that keeping your system running and running well is really important in the day to day running of your business. So much of the day to day interaction we have with customers is through the support services we provide.

These include:

  • A first-class telephone helpdesk service
  • An online service for our team to see a problem first hand
  • Access to functional and technical enhancements made to the software
  • Provision of fixes to software errors
  • Updates to cover legal, fiscal or other statutory changes
  • Requests for future product changes and developments

We pride ourselves on the personal contact our customers have with our support team and the knowledge that we build up in that group really helps to solve any problem that arises. Our dedicated Support Team respond to over 99% of calls within the hour and 92% within 20 minutes!

Latest news

Top Retail Predictions for 2018

Top Retail Predictions for 2018

As we enter 2018, it’s time for retailers to look forward to another year and the changes it will bring.

Feature Spotlight: Email Integration

Feature Spotlight: Email Integration

Eye catching deals and lavish marketing campaigns aren’t the only ways to win the attention of your target market.

Contact us

Our team are ready to help with any queries or arrange a demo for you.

UK 03453 40 30 40

 IRE 01 435 8531      

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