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How to Maximise Customer Success in Retail

How to Maximise Customer Success in Retail

Customer success is a relatively new business phrase used in the world of business software, particularly software-as-a-service (SaaS, where customers pay monthly for access to software).

2nd May 2018
Retail lessons from the Maplin and Toys R Us Collapses

Retail lessons from the Maplin and Toys R Us Collapses

There’s been bad news for British retail in recent weeks, with toy retailer Toys R Us and electronics chain Maplin both collapsing. The problems for Maplin and Toys R Us go beyond the issues facing every bricks-and-mortar retailer. Here are some lessons we can learn from their closures.

7th March 2018
Are you ready for GDPR?

Are you ready for GDPR?

The General Data Protection Regulation (GDPR) comes into force in May 2018, and every retailer holding or processing the data of employees and/or customers needs to not just be aware of GDPR, but become compliant with it.

20th February 2018
Top Retail Predictions for 2018

Top Retail Predictions for 2018

As we enter 2018, it’s time for retailers to look forward to another year and the changes it will bring.

17th January 2018
Feature Spotlight: Email Integration

Feature Spotlight: Email Integration

Eye catching deals and lavish marketing campaigns aren’t the only ways to win the attention of your target market.

18th December 2017
How Builders’ Merchants Can Boost Winter Sales

How Builders’ Merchants Can Boost Winter Sales

With a few smart marketing tactics, you can boost your sales and beat your expectations for this winter.

5th December 2017
Autumn Budget 2017: Talking points for retailers

Autumn Budget 2017: Talking points for retailers

Chancellor Philip Hammond’s autumn budget wasn’t expected to be particularly exciting. Given his (and his party’s) precarious position, there was no room for the traditional post-election tax hike that we usually see. On the other hand, poor economic metrics meant that there was little room for giveaways, either. What remained was a largely uneventful budget with few headline-grabbing announcements. Let’s take a look at the policy measures, big and small, that will most affect UK retailers.

24th November 2017
The Benefits of Ecommerce for Merchants

The Benefits of Ecommerce for Merchants

Many of today’s builders’ merchants understand the benefits that technology can bring to their businesses and actively look for new ways to utilise it to meet their business goals. A successful ecommerce operation can hold many benefits for builders’ merchants - and these days, it’s less complicated than you might think to get your online store up and running.

15th October 2017
UK builders’ merchants boosted by private housing demand

UK builders’ merchants boosted by private housing demand

During a mixed year for the UK construction industry, builders’ merchants have bucked the trend thanks to demand from the housebuilding industry, as well as DIY customers.

29th September 2017
General Hardware Supplies Ltd chooses TRADER + EPOS system for their Builder Providers business

General Hardware Supplies Ltd chooses TRADER + EPOS system for their Builder Providers business

Integrity Software would like to welcome new customers General Hardware Supplies Ltd to our extensive group of Builders Merchant customers. Based in Newcastlewest, Limerick, the well-established family business has been trading since 1999 and has built a solid reputation as one of Limerick’s leading building supplies retailers. The company prides itself on excellent service and is also a recent member of the ARRO store hardware group.

18th September 2017
General Election 2017: What the Result Means for Merchants

General Election 2017: What the Result Means for Merchants

Like it or not, the UK’s retailers are significantly impacted by the government in Westminster and the legislation it passes. This year’s snap general election announcement was met with a mixed reaction from merchants and industry groups. Although the result seemed a foregone conclusion, any source of uncertainty (and any distraction from Brexit negotiations) seemed unhelpful.

28th June 2017
Nash Plumbing Supplies Ltd choose Trader + EPOS system for their Plumber Merchants business.

Nash Plumbing Supplies Ltd choose Trader + EPOS system for their Plumber Merchants business.

Integrity Software welcome new customers Nash Plumbing Supplies Ltd to our growing list of clients.

9th June 2017
SBS Builders Merchants select our Trader software following user recommendations.

SBS Builders Merchants select our Trader software following user recommendations.

Integrity Software wish to welcome SBS Builders Merchants to our Trader software user base.

19th May 2017
Feature Spotlight: How to Use Reports to Grow Your Business

Feature Spotlight: How to Use Reports to Grow Your Business

This month’s feature spotlight turns to reports. Trader comes packed with dozens of report templates, covering every aspect of your business. In this article, we highlight some of the software’s key reports and explain how best to use them to grow your business.

31st March 2017
How merchants can tackle rising postage costs with Trader

How merchants can tackle rising postage costs with Trader

Mailing physical documents continues to become more expensive. On the 27th March, Royal Mail’s 2017 price rises came into force for business customers. Consumers also saw small increases in the price of stamps - 1p more for first and second class stamps, a 2p increase for large first class letters, and a 1p increase for large second class letters.

31st March 2017
How to manage stock levels using EPOS systems like Trader

How to manage stock levels using EPOS systems like Trader

Smart stock management is easier said than done. Every retailer knows that optimising stock levels is a key part of running a successful business, yet few have truly mastered this exact science.

6th February 2017
Five signs it’s time to switch to specialist merchant EPOS software

Five signs it’s time to switch to specialist merchant EPOS software

EPOS software is practically essential for every retailer in this day and age, but there remains the question: which EPOS system is right for my business?

3rd February 2017
LPC Supplies Ltd sign up to launch Trader in new business.

LPC Supplies Ltd sign up to launch Trader in new business.

A new Plumbing and Heating Supplies business based in Liverpool, LPC Supplies Ltd have today signed up to launch the Trader EPOS system.

2nd February 2017
Congratulations to Ballcock and Bits

Congratulations to Ballcock and Bits

Congratulations to all the team at Ballcock and Bits based in Bracknell, Berkshire who have successfully implemented their new TRADER EPOS system.

16th January 2017
Walton Sand Supplies go live with new Trader EPOS system

Walton Sand Supplies go live with new Trader EPOS system

Congratulations to Walton Sand Supplies based in Walton on Thames for successfully going “live” with our TRADER EPOS system last week.

13th January 2017

Latest news

How to Maximise Customer Success in Retail

How to Maximise Customer Success in Retail

Customer success is a relatively new business phrase used in the world of business software, particularly software-as-a-…

Retail lessons from the Maplin and Toys R Us Collapses

Retail lessons from the Maplin and Toys R Us Collapses

There’s been bad news for British retail in recent weeks, with toy retailer Toys R Us and electronics chain Maplin bot…

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