Unrivalled customer service & support
[Integrity Software - Trader customer support] We understand that keeping your system running and running well is really important in the day to day running of your business. So much of the day to day interaction we have with customers is through the support services we provide.
A first-class telephone helpdesk service
An online service for our team to see a problem first hand
Access to functional and technical enhancements made to the software
Provision of fixes to software errors
Updates to cover legal, fiscal or other statutory changes
Requests for future product changes and developments
We pride ourselves on the personal contact our customers have with our support team and the knowledge that we build up in that group really helps to solve any problem that arises. Our dedicated Support Team respond to over 99% of calls within the hour and 92% within 20 minutes!
Trader is an easy to use electronic point of sale system designed for the unique requirements of building, plumbing and timber merchants, hardware and DIY stores in the UK and Ireland.
Our team are ready to help with any queries or arrange a demo for you.